A GSM geek is a person who is knowledgeable about GSM services in such a way that he can help others around the service.
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In this case, you are merely acting as a middle man between the
subscriber and the gsm company. You may or may not have any official
relationship with the company other than the fact that you know their
services well enough to help people better enjoy the service.
There are a lot of small businesses growing by offering such gsm related services especially in tech markets across Nigeria. They help people by simply offering services people can also get by making a visit to their gsm customer service.
The problem with most gsm customer centres is the issue of queuing as there is a lot of people traffic and customers tend to spend lots of hours getting subscribed to a service or renewing their plans. So many small businesses open up offering paying customers the same service they would get at the main office and another good thing is that they are more customer friendly.
Nigerians don't mind paying extra to get good customer service
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- Mobile browsing configuration
- Backup service
- Internet browsing subscriptions
- Mobile money setup
- Mobile tv setup
- Call forwarding
- Bulk sms
- Phone unlocking
- Phone flashing
- Mobile Phone downloads
- Ring tones and caller tune setup
- Virus & spyware detection & removal
and a lot more services a long as they are available on the gsm network.
You only need to charge customers the exact fee plus your own commission when setting them up for a service that is readily available from their provider.
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There are a lot of small businesses growing by offering such gsm related services especially in tech markets across Nigeria. They help people by simply offering services people can also get by making a visit to their gsm customer service.
The problem with most gsm customer centres is the issue of queuing as there is a lot of people traffic and customers tend to spend lots of hours getting subscribed to a service or renewing their plans. So many small businesses open up offering paying customers the same service they would get at the main office and another good thing is that they are more customer friendly.
Nigerians don't mind paying extra to get good customer service
Also Read: Make Money From Food Packaging Business
Some GSM related services that you can offer:
==============================- Mobile browsing configuration
- Backup service
- Internet browsing subscriptions
- Mobile money setup
- Mobile tv setup
- Call forwarding
- Bulk sms
- Phone unlocking
- Phone flashing
- Mobile Phone downloads
- Ring tones and caller tune setup
- Virus & spyware detection & removal
and a lot more services a long as they are available on the gsm network.
You only need to charge customers the exact fee plus your own commission when setting them up for a service that is readily available from their provider.
Related Topic: How do mobile operators make money?
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